Infinity transcribe — Terms of Service

These Terms of Service (the “Terms”) govern the conditions of use of the “Infinity transcribe” service (the “Service”) provided by the provider (the “Provider”) and set out the rights and obligations between the Provider and users (as defined in Article 2.4). Please read these Terms carefully and agree to them before using the Service.

Article 1 Application

These Terms set forth the conditions for use of the Service and the rights and obligations between the Provider and users, and apply to all relationships arising from the use of the Service.

Article 2 Definitions

In these Terms, the following terms have the meanings set out below.

“Service” means the service called “Infinity transcribe” provided by the Provider and described in Articles 4 and 5.
“Premium Plan” means a plan within the Service that allows access to specific features designated by the Provider.
“App” means the application provided by the Provider for using the Service.
“User” means a person who intends to apply for, has applied for, or has entered into a contract to use the Service under these Terms.
“Service Use Agreement” means the agreement between the Provider and the User for the use of the Service, incorporating these Terms.
“Premium Plan Agreement” means, conditioned on the Service Use Agreement remaining in effect, the agreement between the Provider and the User for use of the Premium Plan, incorporating these Terms.
“Fees” means consideration payable for use of the Service.

Article 3 Service Use Agreement

The User applies to enter into a Service Use Agreement with the Provider after agreeing to all provisions of these Terms. By downloading the App, the User is deemed to have agreed to these Terms and the Service Use Agreement is formed.
The Service may not be used by a person who falls under any of the following items. If the Provider determines that a User falls under any of the items below, the Provider may suspend the User’s use of the Service and the App, or terminate all or part of the Service Use Agreement pursuant to Article 12.
1. A person who has previously violated these Terms or the terms of another service provided by the Provider, or has otherwise been refused use of a service by the Provider
2. A minor
3. An adult ward, person under curatorship, or person under assistance who has not obtained the necessary consent or taken the procedures required to enter into the Service Use Agreement
4. A person who is, or whom the Provider reasonably determines on a rational basis to be, part of or involved with an anti-social force (including organized crime groups (boryokudan), members or quasi-members thereof, related companies, corporate racketeers, groups engaging in social or political extortion, special-intelligence violent groups, or persons equivalent thereto)
5. Any other person the Provider deems inappropriate

Article 4 Content of the Service

The User may use the following functions as the Service:
1. Unlimited conversion of audio recorded via the App’s recording function into text
2. Editing, deleting, copying, sharing, and similar handling of text generated by the foregoing function
3. Services incidental to the foregoing
4. Other services the Provider separately designates as part of the Service
Except as otherwise provided in the next Article concerning the Premium Plan, the Service is provided free of charge.
The Provider does not collect, analyze, or reuse audio data input by Users or the resulting transcripts, and such data is not used for AI training.

Article 5 Premium Plan

By entering into a Premium Plan Agreement, the User may use, in addition to the functions set out in the preceding Article, the following functions:
1. Conversion of audio contained in audio files with extensions designated by the Provider into text
2. Hiding of ads displayed during use of the App
3. Unlimited use of AI-powered transformation of transcripts
4. Early access to beta features
The Premium Plan Agreement is concluded when payment is successfully completed in accordance with the following paragraph.
For the Premium Plan, the User shall make payment pursuant to Apple Inc.’s Apple Media Services Terms and Conditions.
Premium Plan Fees and purchase details (including available billing periods such as monthly or annual options, any free trial, renewal terms, taxes, and total price) are clearly displayed on the in-app subscription screen at the time of purchase. Offerings and prices may change; any changes will be shown during the purchase flow before you complete a transaction. Premium Plan Fees are charged in full for each billing period and are not prorated or refundable for partial periods, except where required by law or if Apple grants a refund under the Apple Media Services Terms and Conditions.
Cancellation. You may cancel the Premium Plan at any time. If you cancel during a billing period, your Premium Plan will remain active until the end of the current period and then terminate. No prorated refunds are provided for the remaining days of a period, except where required by law or if Apple grants a refund. Access to Premium features continues until the period ends.
Management. Cancellation, changes to payment methods, and other subscription management are handled via your Apple App Store account settings in accordance with Apple Inc.’s Apple Media Services Terms and Conditions.
Refunds (handled by Apple). Refund eligibility and any decision to issue a refund are determined solely by Apple under the Apple Media Services Terms and Conditions and applicable laws. The Provider does not process refunds directly. To request a refund, please use Apple’s support channels (for example, the “Report a Problem” flow available through your purchase history).

Article 6 Maintenance of Equipment

The User shall, at the User’s own expense and responsibility, secure and maintain the equipment and communication means necessary to use the Service.
The User shall, at the User’s own expense and responsibility, implement security measures appropriate to the User’s environment for using the Service, including (i) prevention of computer virus infections, (ii) prevention of unauthorized access, and (iii) prevention of information leaks.

Article 7 Subcontracting

The Provider may subcontract all or part of the operations related to provision of the Service to third parties without obtaining the User’s consent.

Article 8 Handling of User Information

The handling of information relating to Users is governed by the Infinity transcribe Privacy Policy separately established by the Provider.

Article 9 Ending Use of the Service

If the User wishes to end use of the Service, the User shall delete the App from the User’s mobile device. The Service Use Agreement ends when deletion of the App from the User’s device is complete.
Deleting the App does not terminate the Premium Plan Agreement. The User must follow Apple’s instructions on “how to cancel a subscription,” and the Premium Plan Agreement will end when the current term expires.

Article 10 Prohibited Acts

In using the Service, the User shall not engage in any of the following:

(i) Acts that directly or indirectly infringe the intellectual property rights, portrait rights, privacy rights, honor, or other rights or interests of the Provider or third parties; (ii) fraud or threats against the Provider or third parties; (iii) unlawful or improper viewing, acquisition, disclosure, or alteration of personal information, registration information, usage history, or other data of other users of the Service; or (iv) interference with other users’ use or enjoyment of the Service
(i) Acts related to crimes or contrary to public order and morals, or (ii) acts in violation of these Terms, laws, or self-regulatory rules, or acts likely to do so
(i) Impersonating the Provider or a third party; (ii) entering false registration information; or (iii) intentionally spreading false information
Without the Provider’s consent, modifying, altering, reproducing, publicly transmitting, distributing, assigning, lending, translating, adapting, or creating derivative works from the tangible or intangible components constituting the Service and the App (including applications, software programs, databases, icons, images, text, manuals, and other related documents and all other content)
Reverse engineering or other analysis of software or other systems related to the Service and the App
With respect to networks, hardware, software, or other systems related to the Service and the App: (i) unauthorized access; (ii) cracking; (iii) placing excessive load; (iv) transmitting information containing computer viruses or other harmful programs; or (v) other acts that cause interference
(i) Using bots, cheat tools, or other technical means to manipulate systems related to the Service, affiliated services, or payment services; or (ii) intentionally exploiting bugs, malfunctions, or defects thereof
Interfering with or likely to interfere with provision of the Service or the App
Assisting or encouraging any of the above acts
Any other act that the Provider reasonably determines, on a rational basis, to be inappropriate

Article 11 Suspension or Interruption of the Service

The Provider may suspend or interrupt provision of the Service and the App as necessary, including for regular maintenance. In such case, the Provider will notify Users in advance. However, without prior notice, the Provider may suspend or interrupt all or part of the Service and the App if any of the following applies:
1. Emergency inspection or maintenance of systems related to the Service and the App
2. Failures, operator errors, excessive concentration of access, unauthorized access, hacking, or similar events affecting systems or communication lines related to the Service and the App, where the Provider deems suspension or interruption necessary
3. Force majeure such as fire, power outage, or natural disasters where the Provider deems suspension or interruption necessary
4. Troubles, suspension or termination, cessation of integration, or specification changes in services other than the Service
5. Any other case where the Provider deems emergency suspension or interruption necessary

Article 12 Suspension of Use, etc.

If a User falls under any of the following, the Provider may, without prior notice or demand, suspend the User’s use of the Service and the App, or terminate all or part of the Service Use Agreement:
1. Falling under any item of Article 3(2)
2. Violation of any provision of these Terms
3. Discovery that information provided to the Provider is false
4. Non-payment of Fees
5. Death or liquidation
6. (i) Suspension of payment or inability to pay, or filing for commencement of bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar proceedings; (ii) dishonor of a bill or check drawn or accepted by the User, or receipt of a transaction suspension at the clearinghouse or similar measure; (iii) attachment, provisional attachment, provisional disposition, compulsory execution, or auction; or (iv) tax delinquency disposition
7. Any other case where, on a rational basis, the Provider determines it appropriate to suspend the User’s use of the Service
If any item in the preceding paragraph applies to the User, the User shall, without any notice or demand from the Provider, lose the benefit of time with respect to all obligations owed to the Provider and shall immediately perform all such obligations.
If the Provider causes damage to the User by suspending use of the Service or terminating the Service Use Agreement pursuant to paragraph 1, the Provider shall be liable for damages in accordance with Article 17.
Even if the Provider terminates under this Article, this does not preclude the Provider from claiming damages against the User.

Article 13 Changes or Termination of the Service; Changes to the Terms

The Provider may, at its discretion, change the content of the Service or terminate provision thereof (and the Service Use Agreement). If the Provider terminates provision of the Service, the Provider will notify Users in advance.
The Provider may change these Terms in the following cases:
1. Where the change conforms to the general interests of Users
2. Where the change does not contravene the purpose of the agreement and is reasonable in light of the necessity of the change, the appropriateness of the revised contents, and other relevant circumstances
In the foregoing cases, the Provider will post notice of the change and the effective date, and the revised Terms, on the Service, or notify Users by email or other electronic means at least one week before the effective date.
In addition to the preceding paragraphs, the Provider may change these Terms by obtaining Users’ consent in a manner prescribed by the Provider.

Article 14 Measures After Termination

Upon termination of the Service Use Agreement for any reason, the User shall immediately cease using the Service.
Upon termination of the Service Use Agreement for any reason, the Provider may delete data related to the User in connection with the Service (provided that (a) information that is technically impossible or extremely difficult to delete, and (b) information that must be retained under laws and regulations, will not be deleted). The User agrees in advance that, after termination, such data cannot be recovered.
The Provider is not liable for damages arising from deletion of data under the preceding paragraph.
Notwithstanding termination, Articles 12(4), 14, 15, 16, 17, 18, 19(2), 20, 21, 22, 23, and 24 shall remain in force.

Article 15 Ownership of Rights

All ownership and intellectual property rights in the tangible or intangible components constituting the Service and the App belong to the Provider or third parties that license such rights to the Provider. The User understands and agrees to this.
The User shall not, for any reason, engage in any act that may infringe the intellectual property rights of the Provider or its licensors.

Article 16 Disclaimer of Warranties

The Provider makes no warranties, express or implied, that the Service (i) is fit for the User’s particular purposes; (ii) will achieve specific results; (iii) will operate well on all OS, web browsers, or app versions; (iv) has the features, merchantability, accuracy, safety, usefulness, or legality expected; (v) does not infringe third-party rights; (vi) will be continuously available; (vii) will be free from interruptions or failures; (viii) will be free from bugs or defects; or (ix) will be free from hacking or theft.
The Service may integrate with external services, but the Provider makes no warranty that Users can use such external services through the integration.
When using external services integrated with the Service, the User shall (i) comply, at the User’s own expense and responsibility, with the terms and other conditions of such external services; and (ii) handle, at the User’s own expense and responsibility, any disputes with providers of such external services. If the Provider suffers damages due to such claims or disputes, the User shall compensate the Provider.

Article 17 Damages

If the User causes damage to the Provider (including reasonable attorneys’ fees) by violating these Terms or in connection with use of the Service, the User shall compensate the Provider.
If the User receives claims from, or has disputes with, other users or third parties in connection with the Service, the User shall promptly notify the Provider and handle such claims or disputes at the User’s own expense and responsibility, without causing trouble to the Provider, and, upon request, report the status and outcome to the Provider. If the Provider suffers damages due to such claims or disputes, the User shall compensate the Provider.
The Provider shall not be liable for damages to the User in connection with the Service, except in cases of willful misconduct or negligence by the Provider (limited to gross negligence where the User is a business operator).
If the Provider’s negligence causes damage to the User in connection with the Service, regardless of the cause of action (breach of contract, tort, etc.), the Provider shall be liable only for direct and ordinary damages actually incurred by the User, and shall not be liable for incidental, indirect, special, future, or lost profit damages. The aggregate liability shall not exceed the total Fees the Provider has received from that User in connection with the Service. However, where the User is a consumer and the Provider’s gross negligence causes the damages described in this paragraph, the foregoing cap shall not apply.
Where the User is a business operator, the aggregate liability of the Provider, if any, shall be capped at the total Fees the Provider has received from that User in connection with the Service.

Article 18 Force Majeure

The Provider shall not be liable for damages or disadvantages suffered by the User if provision of the Service is hindered by force majeure, including but not limited to natural disasters (such as typhoons, tsunamis, earthquakes, wind or flood damage, lightning, and salt damage), fire, infectious diseases, epidemics, cyber-attacks, pollution, war, riots, insurrections, terrorism, strikes, enactment, amendment, or repeal of laws or regulations, orders or dispositions by public authorities or government, labor disputes, or accidents affecting transportation or communication lines.

Article 19 Exclusion of Anti-Social Forces

The User represents and warrants to the Provider that:
1. Neither the User nor the User’s officers (or equivalent) are anti-social forces, and they are not involved with entities substantially controlled by anti-social forces, and will not fall under any of the foregoing in the future;
2. The User has not provided funds or conveniences to anti-social forces and will not perform the Service Use Agreement under the name of such forces; and
3. During the term of the Service Use Agreement, the User will not, by itself or through a third party:
  - Engage in threatening behavior or violence toward the Provider or other users; or
  - Use deception or force to obstruct the business of or damage the credibility of the Provider or other users.
If the User breaches the foregoing, the Provider may immediately terminate all or part of the Service Use Agreement without notice or demand. In such case, the Provider shall not be liable for any damages arising from such termination.

Article 20 Confidentiality

The User shall keep confidential any non-public information disclosed by the Provider in connection with provision of the Service and designated as confidential, unless the Provider gives prior written consent.

Article 21 Assignment

Without the Provider’s prior written consent, the User may not assign, transfer, create a security interest in, or otherwise dispose of (i) the User’s status under the Service Use Agreement, or (ii) any rights or obligations thereunder.

Article 22 Entire Agreement

These Terms constitute the entire agreement between the Provider and the User with respect to their subject matter, and supersede all prior agreements, representations, and understandings, whether oral or written, relating thereto.

Article 23 Severability

If any provision of these Terms, or any part thereof, is held invalid or unenforceable under applicable laws or regulations, (i) the remaining provisions of these Terms, and (ii) the remaining part of any provision so held, shall remain in full force and effect.

Article 24 Governing Law and Jurisdiction

These Terms and the Service Use Agreement are governed by the laws of Japan.
Any and all disputes arising out of or in connection with these Terms or the Service Use Agreement (including mediation) shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Article 25 Amicable Resolution

For matters not provided in these Terms or where any question of interpretation arises, the Provider and the User shall consult in good faith to promptly resolve the matter.

Enacted: August 28, 2025